Background
A CCM (Customer Change Modification) document is used to modify or add to an existing customer record. This document is used to update Vendor/Customer table information, Customer Account Options table information, and 1099 Reporting Information table information. Changes submitted through this document will only apply to a single record.
Types of Modifications
· DUNS number - Headquarters section steps
· Legal Name change - Header section steps
· Add New Address - Address information section steps
· Address change - Master Address section steps
· Add a New Customer Account (customer and billing profile combination) - Customer Account section steps
· Add New Contact or Modify the existing Contact - Contacts section steps
· Change Active Status - Certification section steps