I need to have a document canceled or discarded.

I need to have a document canceled or discarded.

(These instructions appear to be outdated - unpublishing and creating a new KB article for canceling a final ITA)

First, attempt to cancel the document yourself.
1. Enter the document from document catalog.
2. Select the discard button.
3. Select OK on the pop-up warning

For ITI / ITA
Because the ITA is part of an agreement between two state entities, the departments cannot cancel the ITA itself, though they can reject it. The procedure is to cancel the ITI, if it will not be used and then to send a request to the division of finance and have us discard the ITA side of transaction.

If the ITA was approved, there is no way to cancel it. To correct the error, a new ITI/ITA would need to be created and approved with either reversed entries (negatives vs positives) or change the initiator role. If you were the seller, select buyer.

If you get an error and cannot do it yourself, send and email to financesupport@utah.gov or create a ticket at financesupport.utah.gov. Include discard in the subject field. In the description field include an explanation of what you want done and the document number(s).

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